FAQs
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What if my pets don’t like the taste?
We offer a taste guarantee for all our products. We understand that pets, like people, have their own taste preferences, and we cannot assure that your pet will adore the flavor of your chosen product. Nevertheless, you can trust that your investment is secure with us, and we are committed to helping you find an alternative option to ensure that your pet doesn't miss out on the health benefits of our nutritious products.
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How long before your products expire?
We take pride in offering products that are 100% organic, without any preservatives. At our company, we believe that the best ingredients come straight from nature, and we want to ensure that our customers receive only the highest quality products. Additionally, our products have a remarkable shelf life of 90 days after the seal is broken, provided they are refrigerated. This means that you can enjoy our products for an extended period without worrying about spoilage or degradation in quality. With our commitment to using organic ingredients and providing extended freshness, you can trust that our products are not only healthy but also delicious.
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How much do I need to give my pet on a daily basis?
Feeding your pet the appropriate amount is crucial for their overall health and well-being. The amount to feed your pet depends on their size and weight, as larger pets require more food than smaller ones. To help pet owners determine the appropriate serving size, every package of our pet food includes recommendations on serving size. However, it is important to note that the severity of symptoms your pet is experiencing may require more or less food than the recommended serving size. We recommend consulting with your veterinarian to determine the best feeding plan for your pet's specific needs. By feeding your pet the right amount, you can ensure that they receive the necessary nutrients and maintain a healthy weight.
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How long before I see results?
It is important to understand that every pet is unique and results from using our products will vary. Several factors may influence the effectiveness of the product, including the severity of symptoms, dosage amount, age, environment, and other variables. While we cannot guarantee a specific outcome, most pets should begin to see results within 30 days of consistent use of our product. However, it is important to note that some pets may require additional time to experience the full benefits of our product.
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Is it normal to have the liquid thicken over time?
At times, you may notice that the oil has thickened, but this is a natural occurrence due to the 100% natural ingredients used in our product. The consistency of the oil may change due to various factors such as different temperatures and environmental conditions. It is essential to store the oil in a cool, dry place to maintain its consistency. Additionally, it is normal for the pump-head to experience oxidation over time, which may cause some changes in the oil's texture. To ensure the longevity of the product, it is recommended to clean the pump-head after every use to prevent the buildup of residue